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Dutch Speaking Technical Agent Required In Poland


Location:
Krakow
Language(s):
Dutch, English
Job Ref:
OB166598
Company:
Head Hunt International
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Job Description
Benefits
• very good salary package
• Life insurance
• Private health insurance
• MultiSport Card
• Lunch & leisure vouchers
• Work place based in Krakow Business Park
• Clear career path in a growing multinational organization
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Salary Indication
competitive + benefits
Company Profile
Company
Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.
Requirements
Requirements
• Fluent Dutch and good English
• 0-2 years help desk, customer service, and support experience
• Disciplined, systematic problem solving skills required
• Know how to work with Windows Operating systems, MS Office and Internet browsers
Responsibilities
Responsibilities
• Providing customer service on smart phones and other telecommunication devices
• Diagnosing the issue and provide a path to resolving inquiries
• Logging calls from customers into Contact Management System
• Demonstrating a high level of customer service when helping a customer
• Training: Be willing to participate in on the job and commercial training designed to enhance skills and support capabilities.


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